Privacy Policy

What we collect

Only what you type into our contact form: your name, business name, phone number, email address, the plan you selected, and anything you write in the message field. We don’t run advertising trackers, we don’t buy or sell contact lists, and we don’t attempt to identify visitors who never contact us.

Why we collect it

To reply to your inquiry and, if you become a client, to deliver the work. That’s the entire purpose. We don’t add you to a marketing list without you asking.

Where it goes

Form submissions are transmitted over HTTPS to our automation service, which routes them to our email and phone. We keep inquiry records for as long as needed to serve you and to meet ordinary business record-keeping needs.

Who we share it with

Nobody, except the service providers that operate this website and our lead routing on our behalf. We do not sell personal information. We’ll disclose information only if legally required to.

Cookies and analytics

This site uses Google Analytics 4 to count visits and see which pages people actually read. It sets cookies in your browser (named _ga and _ga_*) that hold a randomly generated ID. That ID tells us a browser came back — it does not tell us who you are.

What it collects: pages viewed, roughly how long you stayed, whether you came from Google or a link or typed the address in, your device and browser type, and an approximate location from your IP address. Google shortens the IP address so we never see the full one, and we have not turned on Google Signals, advertising personalisation, or any ad remarketing.

We set no advertising or remarketing cookies, and we do not sell or share this data. If you would rather not be counted, install Google’s opt-out browser add-on, or turn on “Do Not Track” / block cookies in your browser settings. Nothing on this site stops working if you do.

Analytics is separate from the form. If you never submit the questionnaire, we never learn your name, email, or phone number.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email genovahq@outlook.com and we’ll action it. If you ask us to delete your inquiry, we will, and that ends the conversation on our side too.

Children

This is a business-to-business service and isn’t directed at anyone under 18. We don’t knowingly collect information from children.

Changes

If this policy changes, we’ll update the date at the top. Material changes will be described rather than quietly edited in.

Contact

Genova Web, Orlando, FL, US — genovahq@outlook.com